QuickBooks have a lot of features that help ease users’ work and increase productivity. One most useful of them is Multi-User Mode that allows multiple users to work on the same company file simultaneously from different locations. However, sometimes users face QuickBooks error H505 while opening QuickBooks and the company file in multi-user mode. The error shows up on the screen with a message that reads: This company file is on another computer, and QuickBooks needs some help connecting. Keep reading the blog to know more about QuickBooks multi-user error H505, its causes, and solutions.
If you are sick of dealing with QuickBooks error H505, consult the certified QuickBooks expert’s team by calling us on our helpline number +1 800-417-5147
The QuickBooks multi-user error H505 primarily occurs because of an incorrect hosting setup. Following are some other causes behind the error:
We recommend following the quick troubleshooting solutions given below to fix the error.
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The following troubleshooting steps involve changing the host configuration and running QuickBooks Database Server Manager:
Host Multi-User Access options should only be enabled on the host computer as this is the one hosting the company file. Follow the steps given below and reset the same on workstations and the server computer:
If the error reappears after following the solution given above, go to the next solution.
Download and install QuickBooks Tool Hub on your server computer using the steps given below and then run QuickBooks Database Server Manager:
We hope the above blog helps you resolve QuickBooks error H505. If the solutions given in the blog didn’t work for you, feel free to contact the QuickBooks technical support team by calling us on our helpline number +1 800-417-5147.
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